| rev:text
| - Brutally painful and wet Experience to say the least.
I went to Korq tonight for a friends birthday dinner. It was on the second level which i thought would be nice because its secluded but that didn't much matter because the place was DEAD. I made the intimidating climb up the stairs in my high heels to be seated at the table with 18 some other people. The table was kind of set in a L shape making it a little awkward for seating and trying to talk to anyone. As my friend and I sat down we were attempting to talk to the birthday girl who was in the corner and we were on the end the server comes over with an upset look on her face, this girl was BEYOND RUDE. The C word comes to mind.
To sum up the night (because I don't have the room to write every horrible detail of our dinning experience). Pretty much we waiting forever to order anything, I got wine spilled all over my food and my friends food and my shirt, thank god it was white and not red. We then had to wait again for food because it was drenched in wine. When it arrived my food was totally different then the original plate i had been brought but it was the same dish, (I know this because there is maybe 12 items on the entire menu). So there was that... then our large party gets little to no service and there's no one else in the place... the food was bland, I was sopping wet, everyone's waiting on drinks they ordered half an hour ago. The server leaves the debit machine on our table, which we easily could have refunded ourselves money and stolen from the bar and no one would have known. When my friend and I ask for our bills we got our bill combined with 3 other peoples and the server refused to separate them, besides being shocked that we are actually being charged for our food, we were not informed of the 18% gratuity. So my friend pays cash and I pay debit, then after we have given our payment the supervisor comes over and informs us that our food has been "taken care of by the house"... except it was on the bill and we just payed our server. We explain that we paid for it and the supervisor rudely argues that it's been taken care of. After a 5 minute argument about payment she says she'll return our money. The servers hands my friend back her $27 in cash and looks absolutely pissed while doing it. They refund my card $24 and again the server is obviously annoyed because she would have got to keep our payments as tip because she conveniently forgot to tell us the food had been compensated....
No one out of our group of 20 something people was even moderately satisfied with the service we received, and upon leaving at least half the table never got drinks they had ordered over an hour prior.
All in all the experience was brutally excruciating. First and last time I eat at Korq. Oh and I will also be sending a detailed e-mail of the experience to the restaurant personally. Which is a huge deal for me being a restaurant manager myself I'm extremely understanding to these kinds of things but from the minute we sat down the whole experience was just plain rude and when things are THAT bad I think the owners should know about it...
I don't know the names of our waitresses, but if I was their manager, they'd be newly unemployed.
Take caution and fingers crossed your experience is significantly better than ours was.
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