They seemed to have a good thing going at the original store in Tempe but that didn't carry over to the new place near I-10. Super Bowl Sunday was a joke. We arrived an hour before the 3pm shift change and were warned that the manager was doing a computer reboot at 2:15 so if we wanted any food, we'd better order now. Huh? Server delivered half our drink order, but after 20 minutes, I asked the bartender if server had put in the order for the alcohol portion. "No. Sorry." He comped our drink. Day-shift gave us our check at 2:45. Never saw her again. At 3:20, we asked a different server if there was anyone working our section. "Probably." After another ten minutes, she asked if anyone had come by. No. The rest of our experience was on par with that. Food was passable. Luckily, our team won even though The Kilt lost.