I have fretted writing a review on this place because at times, I do come here, even though I don't really like it. I know it sounds crazy, but there is not a Starbucks in a five mile radius of where I live and this is the only coffee shop around that has quick access (Finding my way through Westgate at 6am is not an option). Coffee desperation can sometimes equal sacrifice, what can I say. The staff is never friendly to me, even though I see them chatting it up with other customers. I never seem to get that same service, even though I have been going there off and on for 5 years. I have tried the tipping thing, but to no avail. It's as if they know my true loyalty lies somewhere else and I am only going there out of desperation. Oh and did I mention there absolutely ridiculous prices? If you ever thought Starbucks was expensive, think again compared to this place. They actually have drinks on their menu that top the $7 mark. Are you serious?! The coffee is not even that good and the sugar free vanilla has a terrible after taste. My Friday afternoon coffee date with my best friend will no longer be here because we just can't do it anymore and will drive out of our way to the Starbucks. Such a shame because it is a great location for me and I am guilty of a daily visit at Starbucks. My money will still go to Starbucks where I always get excellent service and delicious coffee.