I took my Italian Greyhound in for a nail trim this morning, and the people were wonderful. They did a really good job on his nails, and were very gentle and kind to him. One woman held him while the other trimmed his nails. I used to take him to PetSmart grooming, I was always uncomfortable there, one person would slip a loop around his neck, and I was afraid he would try to jump off the table and hang himself. No worries here, I will only take him to Shampooch & Kitty Too from now on.