12:30pm: The woman who took my order was pleasant enough. The manager-type who put out my order seemed harried. Not sure who was responsible but I had to ask for my drinks. It was the rush hour so I'll give them a break, although I did notice the pick-up counter was getting backed up with people waiting for corrections.
2:00pm: I ordered a sundae for me and a shake for my son. The man who took my order was very pleasant. Although it was not busy at this point, the manager-type still seemed harried and flustered. I saw her make the shake and then disappear. The young man who brought out the sundae had to go looking for the shake and found it at the drive-thru window.
The good parts: the Playland space was clean and the wifi worked. Oh yeah, and it was cheap. The ice cream was very good.
It just bums me out that I could have gone to In-N-Out, where they always get my order right and they are friendly and efficient. If it wasn't for Playland, I wouldn't go here.