Our experience at Nora's is always different. Consistency is the issue. My husband and I normally go to the bar and have a beverage and dinner. Michele is a great bartender. Always on top of things. The 2 male bartenders can't keep up and will walk past an empty glass or empty bread basket until you ask. I specifically asked if I could get a dish with marinara sauce instead of meat sauce and he assured me I could. Came out with meat sauce. He offered to change it but meanwhile my husbands dinner gets cold. The food is normally very good no complaints about food!