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  • If I could give this place zero stars I would. This place is a joke. I have a recording of our room being booked. It was a smoking room and a bigger room with a view. When we got into our room, our view was the parking structure and it was not a smoking room. We called and asked for them to figure it out, but they said there was nothing they could do. I then played the recorded phone conversation for the "manager" and she stated that there was still nothing she could do, after being placed on hold for 45 minutes. Then after we stated that we wanted a refund they made us wait 30 minutes for the bell hop to come and reclaim our belongings. The bell hop was a peach and he thought it was ridiculous that they were unwilling to help us out.
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