I almost wish I could give this experience negative stars. We eat the Cheesecake Factory often and this was by far the worst experience. We generally order out because we have had some interesting experiences dinning in. As always, he gets the Bang Bang Chicken and Shrimp and I got Chicken and Biscuits. So my chicken was not all the way done and my biscuits were hard as rocks! My fork wouldn't even go through them. To top it all off, the meals were cold! Not cool not lukewarm but cold. When we got there, they were just bringing our food out so there was no reason for it to be cold. We also ordered the Firecracker Salmon Rolls and they were mushy. One of the sauces was poured in the bottom of the container while the other was in a little to go cup as it should have been. Both sauces should have been in cups. Well we had mushy salmon rolls which also were cold. It was as if they had the meals sitting inherited back for over and hour. It only takes us 10-15 minutes to get there. The fact that it wasn't even sitting in the bakery when we picked it up meant that it should have been hot! Needless to say it will be a while if ever we decide to revisit this location. It was a disappointing experience. I never expected that I would get such bad food from a nice place like this.