Everybody was so nice and showed me that they truly care. It was the day before Thanksgiving at 4pm and they never rushed me. Dr. Loveless took the time to check my doggy and he even took extra time to check the ingredients in my dog's food to make sure that he was getting the right amount of protein. The service they offered me was excellent, and I can tell that Dr. Loveless really care about his patients. I am happy I have found a good place to take my furry babies.