I should have left when I read "food is nonreturnable" on the menu. Silly me, I took that to mean the restaurant would not take something back if the customer ordered it to spicy. I didn't realize it meant if the waitress brought you the wrong dish she wouldn't take it back! I ordered a rice dish for my son. She brought out some type of chicken broccoli & what might have been eggplant smothered in brown spicy sauce. When I said this was not what I ordered she argued with me that it was. She never did say what it was. The dish was nonreturnable, but I could place another order for something else if I wanted. Why should I be expected to pay for a dish I did not order?!?
The Pad Thai that I received tasted more like over cooked linguini with ketchup. Someone else at the table ordered the same thing, but it tasted completely different. Still bad, but at least edible. When I 1st asked she said it was the same. A few minutes later she said the cook made mine with no spices. Again, not how I ordered it. Once again the dish was nonreturnable. At least this time, the cook offered to throw some spice on top. Really? I understand a restaurant shouldn't be held responsible if you order a dish extra spicy & don't like spice, but if the food brought out is not what was ordered it should be replaced for the correct one! Any decent place would unordered uneaten food off the bill!