I found this place online as it was seemingly the cheapest option for the item I wanted to order for my performance group. I emailed Monument Limited about the order, and never heard back. So I called them, on each of the two phone numbers listed on the website. I was placed on hold for 20 minutes, when the phone cut me off before I could speak to anyone. I tried this several times over several days, I emailed again, still nothing. Finally today when I called, there was a new message... saying that Monument Limited is taking no new orders for the next two weeks. Even though I tried to make an order a week ago! This is so incredibly frustrating, not only to not get the item I want in the time their website promised, but also the utter lack of communication from this company.