If there was a way to give this company less than one star I would do it! Our community, Eagle Highlands North, has retained them for the past four years. We have changed managers within Brown Management a number of times. Each manager gets progressively worse. Now we have to go through the hassle of firing them and trying to find a new management company. But happy to say anything that we find other than Brown Management will be a vast improvement! It damn near takes an act of Congress to get them out to inspect the property or to handle each resident in a fair and equal manner. There is a great deal of favoritism it appears, between Brown Management and certain residents. Do your homeowners association a big favor and avoid these people.