Placed a phone order as I know that I don't have much time to wait on a lunch break and their food sometimes takes a bit to prepare. They required a credit card number over the phone to process the order. Against my better judgement, I gave it to them and express some serious concern over the phone and in person about being asked to provide this info. I was assured both times that nothing was charged until I came in with the card. Found out after the fact that they DID charge me twice. When I complained, they finally managed to figure out how to get me a refund and a weak apology. Other than rightfully getting back what was taken by them, there was no real attempt to right my negative impression or earn my future business. Food was good but I will never eat here again and it seems as though the staff here couldn't care less. Some shady stuff going on here. AVOID.