This was my first tanning experience EVER, so I was really nervous. I needed something quick for a trip and used a Groupon. It was not intimidating and I got a pretty nice tan after five visits, and I'm really really pale. It was fine for my sensitive skin. Very clean and high tech facilities. Would recommend for first timers. I lack a star because the staff is black and white. Could definitely be friendlier and more interested in their customers. Other than that liked the place