Been visiting this location about once a week for the past couple of months and always had a very enjoyable time. Our last visit was the exception.
Starting with the horrible attitude of the hostess (shorter, dark hair, glasses) and finishing with the waitress (taller, dark hair, glasses), who completely ignored our party while chomping on her gum, it was a huge disappointment.
After sitting for 15 minutes with no contact from her we flagged her down and asked her if we could order food. She shook her head yes (didn't even have enough respect to speak to us). We waited 30 minutes and she never returned to take an order. We flagged her down again and asked for our check but she never brought it. We had to ask another employee to bring us our check and then we went to Yard House to eat.
In a town built on hospitality it is a shame that there are people who still don't understand that they are in the "service" industry. If you don't like taking care of guests then this is the wrong business for you. The guest is the reason for your work, they are not an interruption of your work. Hopefully the management will care enough to address the issues because they have a great venue with some staff members who don't care about their business and are costing them revenue.