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| - Respect yourself and respect your dollar. Do not go to Affy's "Premium" Grill. Please read this review.
This review has been long over due. I've been to Affy's around seven times over three years - each experience was worse than my preceding visits. I've sworn off this place every time, but I end up here because my friend always wants to come here. He has officially sworn off this "restaurant" as of tonight.
To begin, the service is absolutely horrendous. You're seated after 5-10 minutes of waiting (which is standard), then you wait an additional ten minutes before a server actually tends to you. When someone finally decides to come to your table and you place your order, you wait an average of 35 minutes for your meal to arrive. The maximum I have ever waited was 55 minutes.
Every single time I ate at Affy's, there has ALWAYS been something wrong with my food. It's either cold or not cooked right. Today, my chicken came pink, which could have put me at risk of being hospitalized. I spoke to the manager about this politely and respectfully, and he immediately went on the defense saying I was wrong, and that the "seasoning made the chicken pink". He then backtracks and says that they cook their chicken pink. The manager said that they intentionally do not fully cook the chicken which may potentially cause salmonella poisoning. After five minutes of back and fourth with the manager, with him being incredibly rude to me, he brings me back another chicken breast where half of it is once again uncooked. My friend on the other hand, ordered his steak medium well. It was cooked well done, and Affy's insulted our intelligence by telling us that, once again, the seasoning was burned, and gave it that illusion when in fact the meat was cooked well done. We sucked it up, ate was edible, paid and left.
Previous encounters at this restaurant included my friends steak not being cooked properly, steaming my vegetables when it was advertised as sautéed (they also argued with me that it was not steamed). On one occasion, they were arguing with my friend to eat their steak medium rare when he did not want to. DISCLAIMER: they do not know how to properly cook or season steak. I ordered medium rare once, it came well done. They also put gravy on the steak. Anyone who has had a half decent steak knows that putting gravy in it ruins the integrity of the meat.
The manager did the one thing a manager should not do - argue with the customer and make them leave mad. He did not apologize, nor did he comp anything from our bill. To put this into perspective, if you visit The Keg Steakhouse, your whole bill would have been comped and the manager would have expressed his sincerest apologies. The manager at Affy's does not care, and is more than happy to spit in the face of the customer.
Please, respect yourself and respect the hard work you put in to get your money. Do not go to Affy's "Premium" Grill.
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