| rev:text
| - I just had one of the worst experiences I have ever had in a dental office. Although the staff was extremely polite and professional, I would guess it is because they are afraid of Dr. C. Gidwani's wrath. Dr. C. Gidwani was rude and abrupt in a saccharin sweet way. Especially after I called to clarify policies with her office not honoring advertised pricing with a business organization we are both part of and they called her to question it. Because I was coming in with a horrible tooth ache and had already waited over a week for the appointment, I didn't get up and leave, but I should have.
This is what happened at this visit:
1. She didn't really do an exam of my teeth. She just looked at the three xrays her assistant took, then looked only at two of the three teeth because I mentioned that I had lost the fillings in those teeth. She then tapped on the one that was hurting and declared they would have to send me to a specialist even though their office does root canals. And I still don't know why I need a specialist.
2. I don't know if she purposefully drilled out tooth #1/3 to the point that it now needs a root canal (that she could do right then, of course) or not but I'm also not convinced she didn't.
3. She told me she would put a temporary filling in #1/3 to hold it until after 8/1/14 when my insurance kicks in to cover the root canal. She did. A strange clay-like putty that i was charged $77 for and will come out as soon as I brush my teeth.
4. Now to tooth #2/3. I knew it would need a build up then a crown because part of the tooth had broken off with the filling so I wasn't surprised when she told me that is what it needed. What did surprise me though was that I asked for composite instead of amalgam for the build up and she refused out right, with no explanation other than she was putting in amalgam. When I questioned her further, she got upset and abruptly told me that it was because the tooth needed a crown. I get it, no problem, but why not just explain that nicely, instead if being argumentative and outright refusing to honor your customer's request?
5. While checking out with the receptionist I notice that when i run my tongue over the filling she just put in on #2/3 that it feels sharp so I let the dental assistant know and she clears it with the Dr take me back to the exam room again. When Dr Gidwani comes in the room, she is, again, very abrupt and confrontational. When I tell her what's wrong, she doesn't believe me and has to feel for herself telling me that she will only change it if it is sharp. She then drills the tooth, slightly, and asks me to check it. Still sharp, so she drills more and before I can even feel it, says, "Is there anything else before I take my gloves off again?"
At that point, I just left. I don't understand why she treated me this way other than that I politely questioned her about a couple of things. I have problems with my teeth and I have had enough work done over the years to understand things aren't always what they seem until the dentist gets into the tooth, however, there is NO excuse for a medical "professional" to make a patient, especially a new one, feel like they can't ask questions and be a part of their treatment without repercussions from said "professional."
If you value having a say in your dental treatments, I would stay away from this dentist. Total bill for being treated like this and for shoddy work unbecoming of a dentist "Serving this Valley for 25 years," $420. Now I have to find another dentist and pay more money that I don't have now to have this mess fixed. Thank you Dr. Gidwani for such a horrible experience! I was treated better and had better work done by the STUDENTS at Midwestern University! I'm sure my boys won't mind starting school without new clothes!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)