I went here with my girlfriend for Valentine's day. We made reservations for 730pm. When we arrived we asked to sit on the patio, the host told me he'd text me in about 5 minutes and we went to the bar to wait. 20 minutes later I went back to him to ask about the seat. He didn't know what I was talking about and had to re-look me up. They then immediately sat us.
I ordered the meat loaf and tomato soup, she ordered salmon. The soup was awesome. My meatloaf was really good, but the mashed potatoes were watery and cold. The green beans were cold as well. The prices are a bit high ($15 for a single slice of meatloaf and a small cold pile of green beans and mashed potatoes.)
Her salmon was weird as it sat on what tasted and looked like oatmeal, but she seemed to like it. Our waiter (William) whom never greeted us or checked on us, was too busy socializing and taking pictures of tables, to even ask if she wanted a wine refill or if I wanted a beer refill. He continued to socialize and BS after he took my card for about 20 minutes before I got it back.
My suggestion to the restaurant: keep your food hot, your customers drinks full and maybe invest in those vibrating pagers rather than offering a "text message".
The valet guys were cool though...
My suggestion to other customers: don't.