I live near this location and very much enjoy when half price shakes come around for the summer so my friend and I visit later at night. Well, last night we went and arrived at about 11:50, which is closer to close but there was people in the drive thru as well as the spaces. We did not have a complicated order, just some shakes and sides. We sat in the drive thru line after we ordered for roughly twenty minutes before someone finally came out and took our payment. Once the payment was taken it took another five minutes to run the card which should have taken less than a minute to do. We were so annoyed that we just left quickly but after pulling out we realized the tater tots and French fries were cold. The service was terrible and we were never apologized to for our wait.