I usually really like Libretto's Pizza and this time was no different but the service lacked a lot to be desired. Most of the time we order the pizza to go and have always had good results. This time we stopped in to eat before going to a Disney show at TWC, we had 11 total in our party and the first 3 arrived before the rest and got us a table. So when we arrived with the rest of the group we already had a table but , it was right by the door. No big deal but we kept getting napkins flying off the table every time the door was opened. We all ordered at the same time and nothing fancy. two pizzas, two salads, two orders of Garlic knots, a sandwich, and 3 kids meal baskets. it took over 45 min. to get the piazza and the restaurant was not that busy. The beer was warm and we had to ask for a cold glass twice before it arrived. Overall it was good food but the experance suffered by the poor service.