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  • Compared to any other spas on the strip and even local spas like M and GVR this is WAY sub par on all fronts... For a Las Vegas Strip Spa in a nice Casino/Hotel this was not a good experience at all. It's extremely pricey, which is expected on the strip, but the spa better be NICE and the front desk and therapists better be ON POINT for those prices. No wonder why they have a Groupon deal, because even with that deal you will be highly disappointed. I wish I would've read these other reviews before purchasing the Groupon. The spa is VERY old ( I think it was from when it was the Aladdin Casino, they never updated it!).. It's not only old... It was dirty! Dust bunnies in the corners in locker room, stained shower curtains, filthy black carpet and strings and crumbs and fuzz on it(I didn't even want to step barefoot while getting changed!)... The spa robes were terrible, extremely itchy! I actually just wore my sundress because I couldn't stand being that uncomfortable in a spa. The front desk staff is not on the same page with anything. They all need to be trained. The massage was not good. I won't call the person out, but it was like they were making a stir fry with the amount of oil she "squirted" on me! And she squirted it right from the bottle like she was making an omelet. She didn't put it in her hand and rub it on. At one point it was dripping down my neck onto my face when she was squirting it on my back :( Just not good. I've NEVER had a massage like that and I've had a ton of different massages. I left feeling disgusting. The facial by Cherisse was AWESOME! She was really good and she made the experience better. But other than her, the spa itself is really disappointing and I won't go back. There are too many nice choices in Vegas. Oh and let's not talk about how they "FORCE" you to give 20% .. The manager has to call me back to "approve" the 15 percent I want to give the massage therapist instead. Gratuity shouldn't be an automatic amount if the service was not up to standards. If they don't remodel and take pride in their establishment I don't know how they would stay in business.. They can't be doing well right now. Hopefully they step it up in the future! I've never wanted to leave a spa so fast or think it was a waste of a day ever :(
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