| rev:text
| - I started eating gluten free pizza a few years ago, mostly because my son and daughter are gluten intolerant, and I wanted to see how it would taste. Much to my surprise and delight, it was really tasty. I liked the slightly thinner, toothy texture of the crust and most of all, I felt fantastic after eating several slices. I was full, but not bloated, and felt great the next day, not how I usually feel after eating regular pizza. Needless to say, about once a week, when my husband and I were exhausted and wanted to spoil ourselves, we would get a GF pizza each. The Happy Valley/Lake Pleasant location was always busy, with great service, and perfectly cooked crusts when we ordered them well done. After moving south a few miles, we were excited to find this location within a 5 minute drive of our new house. After three tries, I have to say that I will never order pizza from this location again.
The first visit, I expected the same good pizza I was used to, so I didn't check it, and got home to find a really undercooked crust, with too much cheese (which didn't help the over-moist crust) and mostly cool toppings. Too tired to return, I muddled through.
Second chance Barro's, but again, undercooked and soggy and cold. (Remember, it's only 5 minutes from my house, and I arrive when they tell me to and always have to wait) This time, I had a little more energy, and was a lot more hungry, so I brought my pizza back. I told the person at the counter that I had ordered the pizza well done, and it was not only not well done, it was undercooked. She took the pizza back to the kitchen, and a large man who said he was the manager came out. He said he had cooked the pizza and that it was well done. He was agressive and rude, and basically told me that I could take the pizza or leave it. I was shocked and told him I wanted a pizza that was cooked well done and that was not well done, so after telling me again that I was wrong (whatever happened to the customer is always right?) he grudgingly agreed to make a new pizza. Waiting for 15-20 minutes, I kept thinking "there is no way I'm getting a well done pizza when they know I am sitting out here waiting for it"
I took the pizza home and sure enough it was soft and not crispy at all.
Third chance Barro's - it had been many weeks, and I had forgotten about the cooking issues, so I grabbed the pizzas, (this time we were late per their instructions, but still had to wait 5 minutes) went home and sat on the couch and opened the box to find a soggy, cold pizza with the cheese barely melted. I put it in the toaster oven for about 15 minutes, and it finally crisped up and got hot. Finally it tasted like what I remembered eating at the Happy Valley/Lake Pleasant location! Sorry guys, but if I want to cook my own pizza I'll make it with fresher ingredients and non-processed crust.
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