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  • No show for the in-home consultation. Really? The outside agent canvassing the neighborhood appeared at the right time. Friendly, knowledgeable and informative. Since we are not in the habit of buying or donating to anyone who 'hits us up', we previously thought about getting new windows for this home, so we went with it. Since both of us needed to be available, we did some creative arrangement of schedules. Our appointment time arrived and went with a no-show. My husband left a meeting early for this appointment. No contact number was given on any of the papers so I ended up calling the Arizona office. Was told the order did not arrive and they would reschedule. Really? Is our time not worth anything? My husband is a realtor and trying to schedule anything is taxing. Our order would seemingly be a large one. The canvassing agent gave me his phone to bring in to check our calendars. I scheduled with someone in the office so telling me that the appointment hadn't reached the office is not the truth. Before leaving, the agent confirmed the time with company rep and off he went. Disappointed, but hey.... plenty of people in town who sell windows.
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