rev:text
| - DO NOT GO HERE! I have a life-threatening allergy to eggs and went here to try a dessert, which I usually cannot from elsewhere, as majority of them contain egg or egg products. I informed them about my allergies, even though I knew that the place was purely vegan. I made sure to let them know that even if there is a slight chance of cross-contamination, I will have an anaphylactic attack. I ordered a pumpkin pie slice to go, ate a bite, started to feel my throat closing up and was rushed to the hospital.
I called them the next day and asked to speak to the manager. They denied me the chance, saying that he/she was too busy. When I told the girl who picked up the phone about the issue, instead of apologizing for the mistake, she was extremely rude and said that it wasn't their fault because the pies are made elsewhere. So overall,
1) If you are going there because you follow a vegan diet, you are probably not getting food without animal products mixed in. The fact that one bite of the pie caused a severe reaction indicates that there were eggs mixed into the pie and it was not a case of mere cross-contamination.
2) Their products are not made on-site. They are marking-up the prices of goods they buy from elsewhere and fooling consumers into buying them.
3) The staff do not take allergies seriously. Neither the server that sold the pie to me, nor the server I complained to about my situation cared enough to take the matter of a life-threatening condition seriously.
|