Delicious, fresh food! The ordering process definitely needs some refinement. It felt a little chaotic because the place was busy, and the staff plating the food seemed a bit out of sorts and a little less helpful than I expected. They would benefit from some signs next to each food item; in theory they shouldn't need them (a lot of fast casual restaurants don't), but the reality is that this type of cuisine is not common to most people in Charlotte so people (including me) just don't know what's what. The mezzes (sides) are awkwardly in the middle of the line - bowl/wrap/salad, spread, veggies, sides?!, protein, sauce - which doesn't make sense to me, and the meats and sauces are basically out of sight (crammed next to some small beer fridges). Also desserts are at the front of the line - why?! Ordering process needs some work but the food is really good!