I had no negative experiences with this clinics until today. I was trying to get a medication called in for my dog and it had been over 7 hours and they still haven't made the simple phone call to a cvs or even to me to check up on him or his medication. I'm so mad. He has been vomiting al day and can't control his bowels and these people can't call in a medication. A five minute phone call that could prevent my dog from being put on an IV due to dehydration.