Purchased a used vehicle and had a very bad experience with the sales manager who was very unprofessional. Basically we negotiated a verbal deal on a Friday, I had to goto the bank and would be back Monday to purchase. He said he could not hold the car, which I understood. When I returned Monday he almost refused to sell me the car at the price we talked about because he said he would not go that low. Even the sales person I was talking to said we agreed on the price. After finally agreeing and making me feel very unappreciated and talked about to other employees while signing papers we left with the car.
The Toyota service and Volkswagen service have both been great overall, even though toyota always tries to upsell you random things while you wait for an oil change, but the wait room is nice, free shuttle, car wash, etc makes it a good deal.