I've been going to this salon for a couple of years now. I absolutely love the owners and feel terrible posting this, but I'm very upset about the service provided by Ben. He's very rough and works too fast. He cut the nail on my toe wrong. I saw it as it was happening and was mortified at the thought of what he was about to do to my nail and thank god he decided not to pull on it, but even than my toe is hurting today. This is the second time he has done my nails and each time I was afraid he would hurt me because he's not gentle at all. I may or may not go back, but if I do I will not allow him to take care of my nails. He also made my daughter bleed when giving her a manicure. He's just not safe and I want to keep others safe so I felt I had to post this. :(