I haven't been back to a Chili's in a long time and when we were given a gift card after moving to Pittsburgh we decided to use it. Their service was really nice, but their food was lacking. My husband and I shared their fajitas for 2 and were given the wrong kind of protein, we asked for pork, chicken, and beef. We were given shrimp instead of chicken so they replaced it with the chicken. The waitress let us have the shrimp, but decided to not eat them since they seemed a little under cooked. Also when our sides to the fajitas were served we noted that the beans were cold, and had to flag down the waitress to heat them up.
I will say that their pork was really good as well as their beef, their guacamole was tasty but could use more lime.
The ambiance was nice and the place was clean. But overall despite the friendly service, we were not very impressed with their food.