I purchased a 2015 Nissan Altima on Jan. 1st - Happy New Year to me! On a positive note I had a great experience here for a number of reasons. They had the exact car I wanted, they gave me much more than I expected for my trade in ($2k more than CarMax), and lucky me I was there on the last day of the rebates and discounts. I worked with Ted P. who basically said he would do whatever I needed to leave with a car that day. he was a very likable guy and had good customer appreciation. I was a bit stern of what I wanted my payments to be and what I wouldnt do, but we came to an agreement with little pressure. I will say it was much easier on the financial part due to my good credit and that I didnt really have to jump through any hoops.
The only reason I am rating 4 stars instead of 5 is due to the amount of time we had to wait to actually close the sale with finance. It was literally 3 hours, making it a total of 6 hours we were there. I understand it was a holiday so I cut them some slack but could have done the whole go get some dinner and we will call you when we are ready.
Overall great experience with everyone. I would work with Ted again for our next car and since this is our 4th Nissan, most likely stick with what works! Good job Auto Nation Chandler.