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| - I wanted very much to like this restaurant. My family and I love Japanese food, and the location is perfect for a quick supper before a theater event. Our first impression was good -- clean, a nice, open space decorated with posters of major theater productions, not too crowded, and a sushi bar in the back. We were greeted in a timely way, and our drinks came quickly, and then our appetizers also came in good time.
But the service really went downhill from there. 3 of the 4 of us were eating sushi. When our main orders came, one of the sushi orders had major errors. And one of the sushi orders just didn't come. So we pointed out that it was missing, and were promised it would arrive soon. Fifteen minutes later, it had still not arrived, and we asked again. Then, the sushi chef put our order in the line to be made, but it still took 10 more minutes to arrive. The rest of us were done with supper, and it was almost time to leave for our theater event Inexcusable!!! No offer of any consideration for the lateness of the order. Although the food & location are good, this is just terrible service.
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