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  • Let me begin to say how disappointed I am at this McDonalds drive thru employee and her Supervisor. Lazy and unhappy could be a way to describe their attitude. The Supervisor seemed overwhelmed doing her duties managing a McDonalds, nevertheless trying to communicate with customers. I ordered my meal and when I got to their window to pay, I showed the drive thru attendant the McDonalds app coupon I had to use for this meal. Her actions seeing this APP was the most difficult thing she's seen, her dull-lazy ILL face expression it self was priceless. She asked me what that was, I told her that it was their McDonalds APP that this McDonalds participates in promotions. She said that they don't and that the code isn't working. I told her that she needed to try again or get her Supervisor to help on this matter. When the Supervisor saw that her employee was stalled at the drive thru she stepped into see what was happening. She didn't attempt to put the code in, ask me for it, she typed something else in the screen then told me that they don't honor that here. With her strung out face she told me to pay the full price and I'll have to wait for five minutes for my order. I told her that their wasn't any effort in using this coupon number on her behalf, then she said that she knew that they didn't honor that here. So I had showed a receipt from the same McDonalds, showing them I used the APP on a different order two days ago here. Even after that their demeanor was even worst, showing them that receipt was their destruction; their face of being proved wrong was even worse, she punched more nonsense into that screen, mumbling something, she turns around and says that they couldn't honor that coupon. So I said thank you and I won't be paying for anything at this McDonalds. When I was leaving there were the three cars in front of me parked by the door returning their orders or having them fix whatever they messed up. The diner was closed, so an employee was attending them at the door taking back their bags. I had the window lowered and could hear a customer telling him that their missing half their order and a Big Mac was missing a beef slice. WTF, really! Won't be coming back.
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