What I love about glow is the food. Fresh, colourful and delicious every time. What fails miserably is the service. I have been here 5-6 times, Sunday brunch, lunch, dinner. Every time service is lacking. No one clears your dishes. No one offers refills on coffee or water. Tables unbused for over 30 min. Don't ask for anything like bread because it will take you asking twice and 30 min before you get it. The staff are uninformed about their menu and respond with "I'm not sure" to any questions about the food. Bill delivery is just as bad. 20+ min. We were told that they are not allowed to bring the bill until it is asked for even though we sat here with empty glasses and mugs and didn't want dessert. And it seems they are "short staffed" every time I come. This restaurant needs someone to take their front of house in hand and train them properly in guest service. 3 stars for the food alone.