Had a rehearsal dinner booked here for July 14th. Paid our deposit months in advanced. We were emailed 2 weeks before the date that Gusto would be closed for a couple weeks for renovations. They offered to transfer our deposit to their 'sister' restaurant. We were out of the country and planning our dinner and wedding from abroad so, what else could we do less than 2 weeks out? We agreed out of good faith. We were behind the 8ball with time anyways.
We arrived with family to our dinner at Vine American Kitchen, transfer was NEVER MADE! Vine contacted them several times...no response. Our experience at Vine was sub-par and totally wrecked our rehearsal dinner experience. I have since reached out to Gusto, NO RESPONSE...now pursuing legal action...not sure how though, being they seem to be closed for good. SHADY! UNPROFESSIONAL...advice on how to proceed with legal action against them is welcomed