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  • I really do hate to make this review because I have loved the atmosphere and the coffee at this place. But, time and time again (and I am talking like more than 10 times) when I order a medium drink, they have made and charged me for a large and passed it off as an accident. That wasn't really a big enough problem to steer me away until an incident today.. I found some old Free Drink vouchers that was given to me by the owner when the coffee shop was just opening. It specifically said "No Strings Attached", and there was also no expiration date on it. I gave it to the cashier girl who said she would be back with my percentage total. I was confused as there was no "percentage off" on it. It was point blank FREE DRINK NO STRINGS ATTACHED. So an older man appeared and asked where I got them, I said the owner gave them to us. He said he is the owner. I told him it was a female. He said that the vouchers were a few years old. I said there is no expiration on it. He left and then the female owner came to window. She was nice. She asked where/when those were given to us. I definitely didn't expect her to remember us, she gave them to us in passing at Paymons Hookah Lounge, years ago. We reminded her, and she remembered and apologized. Another cashier girl came to the window and said that our total was $8.45. And I said again the vouchers were for free drinks, and she said that those were made for drinks under $4. (Again reminder, NO STRINGS ATTACHED, and no fine print at all). We canceled the order, and she was annoyed and about to tell me they couldn't do that, but then the female owner appeared again and apologized.. But super quietly and said she gets I'm trouble for those all the time. Man I felt bad for having put her through that, and I feel awful she has to deal with whomever the male owner is to her.. But I let them keep the vouchers because I truly have no more intentions of ever returning. There are too many other cool coffee shops in this town with nice owners. Makers & Finders for instance. And they just opened up their second shop over at the Summerlin mall.
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