Food is good but customer service sucks when they're not busy. Was behind a large salad order and 7 other employees stood around watching the guy making salads and seriously not one helped him. Waited 10 minutes with no other customers around to get helped. Several employees looked at me but not one acknowledged me. Watched them stack bowls, talk about their weekend plans, and stare at the cookie machine like they were waiting for it to do something unique. I just saw some other reviews below about the poor customer service and I'm guessing no one from management who cares is reading the reviews because the same complaints are being posted over and over and no one appears to care.