Twin is the consummate professional. We had a pigeon issue in our attic and he was diagnosing the issue while doing an attic inspection (for free) and made sure all of our questions and concerns were addressed. Because we wanted our attic issue fixed immediately, we ended up going with another company that was able to schedule us sooner, but that wouldn't stop me from ever calling them again. We ended up calling again to have some pigeon spikes installed elsewhere as that wasn't as time sensitive and also having them spray for insects around the perimeter of our house. We are very pleased with the work and the professionalism. Thank you!