People working on a drive thru are slow, make mistakes, give drinks without lids or straws, there is a minimum 5min waiting if you are second or a third car in a line and l can't remember when they gave me the right order. l always have to repeat my order when l get to the window and they start on my very complicated 2 shoots of expresso at that moment.
This is my least favorite Starbucks but sometimes it's just the most convenient to go to...