We bought a home that needs a lot of work. I was pretty convinced we were going to carpet most of the house until I went into Lumber Liquidators. When I saw how much it would cost to lay manufactured bamboo (which is significantly harder than red oak), I knew we couldn't resist. In fact, it was pretty similar to the price of carpet. I really appreciated how knowledgeable the staff were. They were able to answer any questions I had, including questions related to the differences between the various flooring options. We are laying floor for the first time ourselves and they've been extremely helpful in answering those questions as well. My only complaint has to do with ordering. We ordered our floor on a Monday, which is supposed to arrive on the following Saturday. Unfortunately, their computers went down for almost a week. This delayed our ability to get the floor and we ended up waiting more than one extra week to get our new floor. Other than that, I'm very happy with Lumber Liquidators. I would highly recommend them to others. I just hope their computers don't go down again!