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| - Wow, what a disappointment, and I am generally accused of being an easy marker. First and foremost, the noise at Mimi's was unbearable. The acoustics are so bad it sounds like you're in a cafeteria at high noon. Management didn't seem to notice and thought adding music (at least thats what we thought it was) might add to the ambiance -- wrong -- it made normal conversation impossible. That, you should fix. Service was relentlessly average but everyone seemed overworked so perhaps there is not enough staff. While it took more than 30 minutes to order our food (at lunch that is unacceptable) the people at the neighbouring table waited one hour for the food. They asked for boxes so they could at least have a take out lunch and that took another 20 minutes. Again, that must be fixed. Unfortunately, the wait was not only not worth it, it was a little dangerous. My dining companion has a gluten allergy and, good for Mimi's, they offered a gluten free risotto (I guess that shouldn't be too hard with a classic Italian rice dish). Unfortunately, they served it with a slab of bread on top of the risotto! My guest assumed it was gluten free but thought she should ask, good she did, it was not. No apology, no nothing for a mistake that is unforgiveable in this day and age. In any event the risotto was not risotto, but some sort of a cross between a paella and a fried rice dish. There was no creaminess no classic Italian richness, just a dry rice dish. Where is Gordon Ramsey when you need him, this would have been deposited in the "bin" and the Chef made to start over. Do it right or take it off the menu. My other companion had a caeser salad that looked like lettuce soup the dressing on it was so thick. My salad contained inedible asparagus stalks -- stringy and tough, and although the menu advertised "roasted tomatoes" on the salad there were two pieces, each about the size of a quarter in the entire salad. The water was good.
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