| rev:text
| - Horrible experience at Chapman in Henderson. Stopped by because their website said they had 5 2015 Jeep Wranglers Unlimited's with an MSRP of $31,500, but with a slash through the price. Just wanted to see what the "special invoice pricing" was and to actually see it in person. Also wanted to see what "blowout clearance manager special" was on the left over 2014 Chrysler 300s (because no one emailed me back). Just wanted some pricing. That's it.
Our salesman (Joe) came up and didn't introduce himself, didn't shake our hand, asked the same questions 5 times, didn't know his product ("oh this is an S?"), walked through all the jeeps and kept pointing out Rubicons and at one point said "oh this isn't a Rubicon!", you're right.. It's not. It's a Sahara, which does not start at $31,500! I asked multiple times if they share their online inventory with the Vegas store and he wouldn't (couldn't?) answer me.
Finally we just ask for what they're selling the 300s for so he gets a stock number and asks us to go in. We say we'll just look around. And he complains that it would be stupid for him to walk in and then walk back out. (Yes.. Because it's so far.) So begrudgingly we go in and we tell him we JUST want pricing and were not filing out paperwork (we've been through this process numerous times) and I can tell Joe is getting angry - too bad. We've been upfront with what we want.
Joe brings his manager (Jaron?) over and he asks us to test drive it. Fine. We'll humor you, thinking he'd "work" on the pricing while we're gone. Nope. We get back and joe ask for the keys to the trade in, copy of registration, and again to fill out a credit ap. my husband says we just want numbers and to assume everything is good with our car. Joe argues that "he needs to see it" gets the keys and doesn't give them back (we know this game) - my husband even comments that he doesn't want to give up his keys because then he can't leave when he wants.
Now after being at the dealership for an hour and a half JUST TO GET PRICING, the manager comes out and asks how much we'll have down. We just say $0 because if you haven't already got it, we just wanted the damn selling price of the car. He shakes his head says we'll probably need more than that. I leave because I still had to stop at the store on the way home and this is taking longer than anticipated.
The manager finally comes out to my husband and says well the sticker price on the 300s is $45k. WRONG. the sticker price it is $41k. And my husband says so. Jaron then argues that the 2014 300s are going for $45k and my husband brings up the fact, again, that the window sticker says $41k and the manager then says "that doesn't matter" (excuse me?!) this is what I'll sell the car to you for and on the paper it says $33k but then proceeds to say we'd need $6k-$8k down. HA! (Jaron.. You're out of your damn mind.) But wait there's more. He then had the audacity to ask if he'd be interest in a 2015. Well possibly, but not from you.
My husband asks for his keys and they refuse at first trying to save a sale they never had. It takes arguing back and forth 3-4 times for them to give him his keys. This isn't our first bad experience here so we should have known, but this place is the epitome of sleepy car sales.
Moral of the story? Go to Prestige. It's a drive but we bought a brand new Durango there and it was a great experience!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)