We waited for 20 minutes before our coffee came, but it only magically appeared when I asked the server where it was. Then I watched as the two tables who were seated the same time as us and ordered at the same time as us get their food. They were almost finished their meals before we got ours. We waited for 30 minutes for brunch. We didn't get an apology. I'll also note that the restaurant wasn't very busy, so the ratio between workers and customers was actually very high. The food was average brunch fare. Don't waste your time and money here when there are so many great places to eat on Queen West.