Let me start off by saying we went there with another couple, just us four adults. I set up this review saying that because this place is DEFINITELY for families with kids ages 5-16. For them this place is probably a whole different experience. Okay, now for couples.
Food: 1 star. Steaks were average at best and we had to send two of them back because they were too rare. We all ordered medium. Flavor was so-so.
Service: 4 star: Our server was very kind and took and delivered our order in a timely matter. She also did not hesitate when we sent the steaks back.
Ambiance: 1 star: For families, no bid deal. For couples, a picnic bench is not what you're looking for. Loud, but that's what we expected.
Value: 1 star: This is my biggest beef (no pun intended) with this place. If the food was really good I would have rated it higher, but it was below average food for an above average price = poor value