Fantastic experience from start to finish. The sales associates treated me like gold from the moment my battered and bruised light grey Chuck Taylors hit the plush red carpeting.
The associate helped me with sizing - the shoes run a bit small (depending on style and cut). She helped me find exactly what I went for - the Pigalle 85mm.
Holt's can be a bit of a frustrating experience. I'm usually ignored when I walk in ...but it was different in the CL boutique. I was greeted warmly and assisted right away.
They provide hosiery socks for you to wear while you try on your shoes.
If you're looking for a nice luxury experience I wouldn't hesitate to recommend CL Yorkdale.