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| - I really wanted to like this place. The room had all of the "extras" that you would expect from a five-star hotel - jacuzzi near the bed, large bathroom with full shower and even a washing machine, full kitchen, living/sitting area and hello....push a button and the floor-to-ceiling view of Las Vegas turns into a shade where you can project the flat-screen TV (and there were 5 of them in the suite) for a larger than life view.
Where it fell down was the basics. When you arrive, there's really no signage for self-park. I assume you park where the normal "Planet Hollywood" hotel guests park, which is a bit of a hike to the towers. Also, when I checked in, their system didn't have my reservation, which I made on Orbitz two days prior.
There was some broken furniture in the room (not really a deal breaker, just a panel of glass on a cabinet and shower head and bathroom mirror...)
When we checked out, getting from our room on the 18th floor to the lobby was a nightmare...obviously everyone else was checking out and the elevators wouldn't stop on our floor, and if they did, they were absolutely packed with people. And the valet/bell desk wasn't prepared for the amount of people that were coming to check out/leave.
I may give this place another chance, but for the price...not sure I got my money's worth.
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