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  • Dr Bybee and his dental assistants are awesome! The front office is very unprofessional. My daughter went in to get 4 fillings and sealants, I was NEVER told that my daughter was going to be fully sedated and couldn't eat anything past midnight before. When I arrived and told them she had eaten they said they couldn't see her and the lady said rudely to me that she had said my daughter could not eat on the message confirming the appt. I politely said that no, no instruction was left on the 19 second message she had left and offered to play her the message. I was then told that my daughter cannot be seen until August 31st now and will have to miss a full day of school. I paid a sitter to watch my 2 year old so I could bring my 5 year old to her appt and planned my day to be there for my daughter and bc the front office never told me about the full sedation and eating there was no appt. I'm upset bc again the dentist and his techs are wonderful but we will be going to a new dentist now due to the rudeness of the receptionist. If they had been more accommodating and had at least tried to get my daughter in before school started considering we had already had the appt for 2 months I would have gladly made the appt and been on my way, but no effort was made to accommodate me at all, they could have cared less.
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