I've been going to the PV location for about a year now. The wax specialist I usually go to had to move out of state and I've tried 2 different wax specialist since she's left and wasn't happy with my experience. Today I went in and tried again and I am so glad that I did. My wax specialist was very personable and made me feel very comfortable. I am happy to say that I have found my new wax specialist, Sheana. She's great and I highly recommend her.