Disturbingly, my prior 1-star updated review, "Yikes, bogus duplicate credit card charge" was deleted by Yelp. So let me be a little more didactic: Caesar's placed an unauthorized $80 charge on my credit card, in apparent violation of its contract with me and its contract with my card association.
Caesar's promised to provide a written explanation of the erroneous or fraudulent $80 charge, but not has done so.
This spa often fails to answer the phone, or leaves you on hold for a long time.
This spa is overpriced.
A spa employee could not tell me whether the spa shares the filthy air of the Caesar's casino.
The whirlpool is closed -- apparently broken.
The sound in one of the steam rooms is ear-splitting.
This spa has little or no natural light.
To be sure, there are some goods things about this spa, too, but the shocking behavior described above overshadows them.