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  • Disturbingly, my prior 1-star updated review, "Yikes, bogus duplicate credit card charge" was deleted by Yelp. So let me be a little more didactic: Caesar's placed an unauthorized $80 charge on my credit card, in apparent violation of its contract with me and its contract with my card association. Caesar's promised to provide a written explanation of the erroneous or fraudulent $80 charge, but not has done so. This spa often fails to answer the phone, or leaves you on hold for a long time. This spa is overpriced. A spa employee could not tell me whether the spa shares the filthy air of the Caesar's casino. The whirlpool is closed -- apparently broken. The sound in one of the steam rooms is ear-splitting. This spa has little or no natural light. To be sure, there are some goods things about this spa, too, but the shocking behavior described above overshadows them.
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