Gave it 4 stars.. Great first time but I do not trust banks in general.. So I'll update after 6 months of how service is really treating me!
This branch is tricky (on the corner of spring mnt and Arville. Diagonally across from Arco gas station). Parking is confusing .. I saw the atm center that was in the back and realized coming in from spring mnt was difficult. I advise using Arvilles side.
The entrance I came in was between two buildings - I believe the one facing the corner of Arville and spring is just for show?
Came in for an appointment at 4:30pm today (after setting up an account with a Wells Fargo guy on the telephone the day before). Met with Bridgette right away - who I give the 3 stars too!! Great customer service floats my boat and hearing about Wells Fargos banking service added one more star. * keep in mind my grandmother said to not bank with them , for some odd reason ? Older people know what's best but I am taking a leap of faith !
Spent 45 minutes setting my new account up , 30 minutes in putting my personal info in their system and the other 15 minutes in making small talk with Bridgette / depositing two checks right away.
Great experience on the inside of this big branch! One happy and new customer.