Stopped into Auberge to see the new menu and reno.
I was greeted very nicely by the two female hostesses.
This encouraged me to consider them for my birthday.
I called to make reservation and spoke with a VERY rude French man.
I too am French but I was raised with better manners!
As a shareholder in a few restaurants I know the importance of first impressions!
Unfortunately, he does not!
When I asked for a reservation, he made me feel like he was doing me a favour.
He stated that he seats over 400 people daily and that he doesn't know if he could fit me in.
I thought his disposition to be deplorable and a sad reflection of the Oliver and Bonacini brand.
I took the handout reservation but later decided to call back and cancel.
It's unfortunate that the French manager and his ego are ruining this restaurant.
The food, wait staff and hostess are even walking on egg shells around this manager.
A real shame that it takes one bad herring to spoil the barrel.
Many patrons have complained of this manager's attitude.
Maybe it's time to reconsider his position within?!
Remember, the hospitality business depends on the patrons.